Customer Support Officer

Location: Limassol, Cyprus   SHEERLINE LTD is looking to hire an energetic and enthusiastic Customer Support Officer , to join their team.     Responsibilities: ...

Location: Limassol, Cyprus

SHEERLINE LTD is looking to hire an energetic and enthusiastic Customer Support Officer, to join their team.

  Responsibilities:

• Receive enquires from the customer through email.
• Handling the requests from the quotation stage up until the invoicing stage.
• Coordinate with the Company's Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.
• Responsible for the execution and implementation of the complete flow of operations.
• Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS.
• Maintain the most efficient implementation of the ISO Systems as per Company's standards.
• Create and control all manual filing systems and relevant office paperwork.

  Requirements:

• BSc in Shipping, Maritime or any other related field will be considered as an advantage. 
• Ability and flexibility to work in a dynamic environment with tight deadlines.
• Excellent organizational, communication and teamwork skills.
• Ability to manage responsibilities at once.
• Computer literature.
• Fluency in Greek and English.