Client Liaison Associate Analyst

We are seeking to hire a Client Liaison Associate Analyst to act as a key link between Fund Managers and Albourne’s client-facing teams. This role is responsible for managing ongoing communications, including email correspondence, updating fund statuses, and ensuring accurate and timely information flow from fund managers. A core part of the role involves using Albourne’s proprietary manager portal to streamline communication and maintain up-to-date, high-quality data on Private Markets funds, supporting the needs of both Albourne and its clients.

Responsible for monitoring the communication to assigned Funds. Expected to perform the following tasks:

Fund Communication Tasks:

• Work with Portfolio Reporting analysts and other client-facing teams to understand key deliverables.
• Establishing data room/portal access with fund managers.
• Collaborate with the Asset Class Reporting analyst on data received from fund managers.
• Coordinate with fund managers on client requirements.
• Foster knowledge transfer within the company by working closely with other investment analysts.
• Capture relevant fund status updates to ensure client deliverables are met.

Email and Document Management:

• Manage email communication across client requests.
• Coordinate dual fund requests across multiple client requirements.
• Manage and store fund communication in the database, updating the status as needed.
• Conduct an initial review of received data for accuracy.

Data Processing and Updating:

• Maintain tools and internal databases with up-to-date, clean, accurate, and current information (Fund Status, frequency, and Source).

MoatSpace Management:

• Address managers’ queries about MoatSpace, Albourne’s web portal for investment managers.

General Responsibilities:

• Adhere to deadlines set by both management and clients.
• Participate in status update calls with clients and possibly investment teams.
• Maintain extensive knowledge of the internal system and active testing.
• Maintain relevant SharePoint pages and seek optimal procedures.