Travel Consultant

Are you an experienced Travel Consultant with a strong background in marine travel, corporate travel, and advanced Amadeus expertise? Do you thrive in a fast-paced environment where no two days are the same? We are expanding our operations in Limassol and are looking for a highly motivated and customer-focused Travel Consultant to join our growing team. This is an exciting opportunity to work with international clients, manage complex travel arrangements, and become part of a global travel network specialising in Marine Travel, Corporate Travel Management, Crew Travel, and AOH (After Office Hours) Travel Support. With a strong international presence and a reputation for delivering exceptional service, we provide tailored travel solutions for the maritime and corporate sectors, ensuring seamless travel experiences worldwide.   DUTIES AND RESPONSIBILITIES   Travel Planning & Client Consultation

• Engage with clients to understand travel requirements, preferences, budgets, and operational needs.
• Provide expert advice and personalised travel solutions for both corporate travellers and seafarers.
• Build long-term relationships through exceptional customer service and proactive communication.

Flight Reservations & Ticketing

• Manage complex flight bookings using Amadeus GDS.
• Handle reservations, ticketing, reissues, refunds, fare calculations, and queue management.
• Secure the most cost-effective and efficient travel solutions while maintaining service excellence.

Marine Travel & Crew Logistics

• Coordinate global marine travel arrangements, including crew changes, offshore travel, and seafarer itineraries.
• Manage urgent and last-minute travel requests for vessels, ports, and maritime operations.
• Ensure compliance with visa, transit, and immigration requirements.

Corporate Travel Management

• Arrange flights, accommodation, transportation, and travel-related services for corporate clients.
• Ensure adherence to corporate travel policies, negotiated rates, and approval workflows.
• Deliver efficient and cost-effective travel solutions that support business objectives.

AOH (After Office Hours) Travel Support

• Provide professional AOH travel support and assistance during travel disruptions, emergencies, cancellations, and schedule changes.
• Act quickly to resolve urgent travel issues while maintaining a high level of customer care.
• Support travelers across multiple time zones in a 24/7 operational environment.

Customer Service Excellence

• Deliver outstanding customer service before, during, and after travel.
• Respond promptly to client inquiries and provide timely solutions.
• Ensure every traveler receives a seamless and stress-free experience.

Industry & Destination Expertise

• Stay informed about global travel trends, airline policies, marine fare developments, and destination requirements.
• Maintain strong relationships with airlines, hotels, travel suppliers, and industry partners.

CANDIDATE PROFILE

• Minimum 5 years of experience in corporate travel, marine travel, or a travel management environment.
• Advanced proficiency in Amadeus GDS, including:
  • Reservations
  • Ticketing
  • Reissues
  • Refunds
  • Fare rules
  • Queue management
• Strong experience handling marine fares, crew changes, and seafarer travel logistics.
• Experience providing AOH (After Office Hours) support or working in a 24/7 travel operation.
• Solid understanding of corporate travel policies and travel management processes.
• Excellent problem-solving skills with the ability to remain calm under pressure.
• Strong attention to detail and accuracy in ticketing, documentation, and itinerary management.
• Excellent written and verbal communication skills in English.
• Ability to work rotating shifts, including evenings, weekends, and public holidays.
• Professional, customer-centric, and solution-oriented approach.
• Diploma or Degree in Tourism, Hospitality, Travel Management, or a related field.
• Certification from a recognised Travel & Tourism program.
• Additional language skills will be considered an advantage.
• Experience working with multinational clients and global travel operations.

SALARY AND BENEFITS

• €35,000 - €40,000 Gross Per Annum
• Salary will be determined based on experience, qualifications, and skills. The advertised salary range is indicative; any offer will reflect the successful candidate’s suitability

Due to the high volume of applications received at GRS Recruitment, only shortlisted candidates will be contacted. To apply for this position, please email your CV to Hayley Buckle, [email protected] quoting the above job reference or call +357 25 342 724 for further information.