Travel Consultant

Our client is a well-known established international organization operating in the maritime sector, with a strong global presence and decades of industry experience. The company is known for delivering high standards of service, fostering innovation, and maintaining a dynamic environment that supports growth and professional development.

Benefits

• 22 days annual leave – after 5 years increased 24 days
• 16 hours absence leave
• Medical Insurance
• Pension fund after probation 
• Flexible working hours – 07:45 till 09:00 and 17:00 till 18:15 with one hour break 
• 13 salaries plus annual bonus

• Staff discounts and discounted access to gyms & sports facilities

• Employees who are not based in Limassol are entitled to one remote working day per week. Those based in Limassol may work remotely up to two days per month

APPLY NOW

• Customer Consultation: Engage with clients to understand their travel requirements, preferences, and budget constraints. Provide personalized travel recommendations and itineraries based on their needs.
• Booking and Reservations: Arrange and book flights, accommodations, transportation, and other travel-related services for clients. Ensure accurate and timely reservations while securing the best possible deals and discounts.
• Destination Knowledge: Stay updated with travel trends, new destinations, and industry-related information to offer clients up-to-date travel advice and options.
• Itinerary Planning: Create comprehensive travel itineraries, including sightseeing activities, dining recommendations, and travel logistics.
• Travel Documentation: Assist clients in obtaining necessary travel documents, visas, and travel insurance as required for their destinations.
• Customer Service: Provide exceptional customer service throughout the travel planning process and during travel. Address client inquiries, concerns, and resolve any travel-related issues efficiently.
• Vendor Relations: Establish and maintain strong relationships with travel suppliers, airlines, hotels, and tour operators to ensure a seamless travel experience for clients.
• Sales and Revenue Generation: Achieve individual and team sales targets by promoting travel packages and upselling additional services to clients.
• Crisis Management: Offer support and assistance to clients in case of travel disruptions or emergencies, ensuring their safety and well-being.
• Record Keeping: Maintain accurate records of client interactions, bookings, and financial transactions in our travel management system.

basic information:

FULL TIMELIMASSOLON-SITE

• Minimum 5 years’ experience — Proven background in corporate and marine travel booking, ticketing, and itinerary management.
• Advanced Amadeus proficiency — Strong command of reservations, ticketing, reissues, refunds, fare rules, and queue management.
• Marine fare expertise — Ability to handle seafarer fares, crew changes, last‑minute bookings, and port‑based travel logistics.
• 24/7 shift flexibility — Willingness and ability to work rotating shifts, including nights, weekends, and holidays.
• Corporate travel knowledge — Familiarity with corporate travel policies, approval flows, and negotiated fares.
• Crisis handling skills — Ability to manage disruptions, cancellations, and urgent travel changes under pressure.
• Strong communication — Excellent written and verbal English; additional languages are an advantage.
• Attention to detail — High accuracy in ticketing, fare construction, and documentation.
• Customer service orientation — Professional, solution‑focused approach when dealing with global clients.
• Team collaboration — Ability to work effectively within a fast‑paced, multicultural environment.

Education and Qualifications:

• High school diploma or equivalent (Bachelor’s degree in Tourism, Hospitality, or related fields is a plus).
• Certification from a recognized travel and tourism program is preferred.