Senior Indirect Tax Manager

This is an unparalleled opportunity to work on highly complex, cutting-edge VAT challenges that directly influence and shape critical business decisions of our fast-moving global mobility and urban services platform!
You will benefit from high visibility across the various teams and will be empowered to build, refine, and optimize processes and infrastructure in a rapidly scaling global environment, making a lasting impact on the organization's trajectory! 
This is a hands-on role for someone who enjoys solving real business problems in high-regulated jurisdictions and partnering closely with cross functional teams and departments to develop specialized solutions that meet the unique needs of each market vertical!

Responsibilities

Strategic Advisory and Embedding Compliance

• Strategic VAT Guidance: Provide proactive, authoritative advice on the VAT implications of new product launches, jurisdictional expansion initiatives, and supply chain restructuring.
• Cross-Functional Collaboration: Collaborate intensively with Product, Engineering, Finance and Legal to embed VAT requirements and controls directly into business processes, product design, and system architecture from the earliest stages.
• Practical Translation: Distill complex, technical VAT concepts—including rules around place of supply, permanent establishment, and digital services—into clear, concise, and commercially practical guidance and documentation for non-tax stakeholders.
• Tax Authority Engagement: Manage and support domestic and cross-border VAT audits, inquiries, and interactions with various tax authorities, ensuring coherent and robust defense of our tax positions.
• Regulatory Monitoring: Actively monitor the evolving regulatory landscape, with a specific focus on digital economy reforms, global e-commerce and marketplace rules, assessing impact and leading the necessary implementation changes.
• Early Risk Identification: Identify potential VAT risks across operations, systems, and transactions early, proposing practical, commercially viable solutions that align with the company's growth objectives and risk tolerance.

Compliance Excellence and Scalability

• Multi-Jurisdiction Oversight: Oversee and manage all aspects of multi-jurisdiction VAT/GST compliance, whether executed by internal teams or managed through outsourced providers, ensuring timely and accurate submissions.
• Review and Assurance: Conduct rigorous review of VAT filings, balance sheet reconciliations, and internal reporting processes, maintaining robust audit readiness at all times.
• Process Automation and Technology: Lead initiatives to drive continuous improvement, automation, and scalable solutions across VAT systems, data workflows, and compliance processes, leveraging tax technology to increase efficiency and control.
• Internal Controls and Documentation: Enhance and formalize internal controls, tax governance frameworks, and detailed technical documentation to maintain a best-in-class, audit-proof VAT environment.

Qualifications

• Education & Certification: BA/BS in Accounting, Finance, or related field (required), CPA and/or Master’s in Taxation (MST) strongly preferred
• Industry Experience: 10+ years of dedicated, progressive experience within BIG-4 and high-growth sectors such as Marketplace platforms, SaaS, mobility/logistics, fintech, or the broader platform economy.
• Technical Expertise: Exceptional technical knowledge of global VAT/GST systems, with a deep understanding of complex cross-border transactions, supply chain models, and international services rules. Prior experience with Netsuite, Workday or other ERP systems is a plus.
• Environment: Demonstrated success working in fast-paced, high-growth, and/or international operational environments, effectively managing competing priorities and ambiguity.
• Mindset: A highly developed ability to balance deep technical tax knowledge with strong commercial acumen, offering pragmatic advice that enables business objectives while ensuring compliance.
• Soft Skills: A collaborative team player with a pragmatic, solution-oriented mindset and excellent communication skills, capable of influencing stakeholders at all levels.

Job Benefits

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.

Final benefits may vary depending on the location