Corporate Services Systems Engineer

The main responsibilities of the position include:

• Manage and administer various IT cloud systems, including implementation and advanced troubleshooting (L2 & L3)
• Deploy and manage patch management solutions for Microsoft and third-party software, providing regular reports and handling emergency patching procedures 

• Oversee Microsoft Azure services and other cloud providers (PaaS and SaaS solutions, subscriptions, and services) 

• Manage Intune MDM for Windows, macOS, iOS, and Android endpoints 

• Administer Azure Active Directory, including Premium AD features, Identity Protection, Group Management, and Conditional Access 

• Oversee Office 365 enterprise products (SharePoint, Teams, Compliance, and Security tools) 

• Implement and manage Single Sign-On (SSO) integrations across enterprise applications 

• Maintain the Enterprise Access Control Matrix to enforce role-based access controls 

• Conduct system audits and health checks for compliance, performance, and security 

• Research, implement, and maintain system hardening solutions in collaboration with the Information Security Department 

• Participate in vulnerability hunting, compliance enforcement, and environment enhancements 

• Liaise with external partners for smooth operations, project delivery, and service improvements 

• Collaborate with cross-functional teams to support full system lifecycles, including procedures and work instructions 

• Provide technical mentorship, training, and advisory support for the IT Service Desk team 

• Perform capacity planning, performance monitoring, incident/problem/change management, and service level tracking 

• Research and recommend new systems or improvements to meet business needs or improve efficiency 

• Maintain comprehensive documentation of managed systems 

• Deliver services and support across any of the Group’s companies as directed by the Line Manager 

Main requirements:

• BSc/MSc in Information Technology or any other relevant degree 

• 2-5 years’ experience in a Systems Administration or relevant position 

• Strong team player, good communications skills 

• Strong analytical and troubleshooting skills  

• Ability to cope with stress and meet deadlines 

• Ability to multitask and prioritise 

• Problem solving and critical thinking skills 

• Self-motivated, proactive and efficient  

• Deep understanding of the following: 

The following will be considered an advantage:

• Experience of AI tools and applications will be considered as an advantage 

• Experience with patching third party applications (e.g. ManageEngine, Patch My PC) 

• Experience with security hardening techniques (e.g. CIS Benchmarks, NIST)  

Benefit from:

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