Account Manager, Marketing

About Us

Ultimate Group is a global leader in fintech media, marketing and events. As a dynamic house of brands including iFX EXPO, Finance Magnates Summits, REALTYon, Finance Magnates, Investing Live and UF Agency we connect key players across trading, investing, fintech, real estate and financial services. Our integrated platforms drive business growth, industry insight and meaningful global connections.

At Ultimate Group, our core values Innovation, Trustworthiness, Adaptability and Responsibility guide everything we do. We are committed to creating an exceptional employee experience by prioritising our people and cultivating a culture of growth, collaboration and integrity. As we continue to evolve and expand, these values remain central to how we work, lead and succeed together.

As a certified Great Place to Work®, we recognize and value every team member, celebrate their unique talents, and promote from within. At Ultimate Group, you’ll be part of a dynamic, forward-thinking team where your personal and professional growth knows no limits.

Job Description

• Manage relationships with clients, acting as the primary point of contact for day-to-day communication.
  
• Oversee the execution of marketing services, such as Press Releases (PR) and email campaigns, to ensure timely and high-quality delivery.
  
• Collaborate with other departments, including content and design, to ensure all deliverables meet both client expectations and agency standards.
  
• Work with clients to establish project timelines and ensure projects are delivered within specified constraints.
  
• Proactively identify and address issues or concerns during project delivery, ensuring prompt resolution while keeping clients informed of progress and necessary changes.
  
• Identify potential avenues for expanding business with existing clients by recognising upselling and cross-selling opportunities, and promptly communicate them to the reporting manager.
  
• Prepare and present regular reports to clients and reporting managers, providing transparent updates on project status and key milestones.
  
• Ensure client satisfaction by addressing concerns, delivering exceptional customer service, and proactively identifying ways to add value to the client's business.
  

Requirements

Education:

• Bachelor's degree in marketing, communications, or a related field
  

Required Qualifications & Skills:

• 3+ years of experience in account management, preferably in a marketing agency.
  
• Ability to manage multiple accounts simultaneously while maintaining strong attention to detail.
  
• Excellent communication skills, with the ability to build rapport and credibility with clients and internal stakeholders.
  
• Strong problem-solving skills, with the ability to think creatively and strategically to solve client challenges.
  
• Proficient in Microsoft Office, and project management tools.
  
• Familiarity with marketing and advertising technologies, including CRM, marketing automation, and social media platforms.
  
• Fintech Industry Knowledge: Beneficial to have knowledge of the fintech industry, allowing for more effective engagement with clients and understanding of their needs.
  

Personal Attributes and Disposition:

• Excellent interpersonal, communication, and public speaking skills.
  
• Ability to work independently on assigned duties.
  
• Ability to manage a variety of priorities while meeting deadlines.
  
• Strong cultural adaptability and collaborative mindset.​
  

Πλεονεκτήματα

• Annual Discretionary Bonus
  
• 21 Days Annual Leave
  
• Health & Dental Coverage
  
• 5 Paid Sick Days
  
• Flexible Working Hours
  
• Hybrid working model (2 days per week working from home)
  
• Early Out on Fridays
  
• Long Weekend Leave
  
• Maternity & Paternity Top-Up Allowance
  
• Complimentary Lunch at the office
  
• Company Laptop provided