Customer Support Representative (Shift-Patterns)

Salary Range:Up to €20,400 Euro + Bonus & Shift-Allowance

Key Duties/Responsibilities:

• Dealing directly with clients’ queries over chat system, e-mail and phone.
• Answering client’s requests.
• Promoting products and services to clients.
• Optimize customers’ satisfaction.
• Interacting with other departments as necessary to meet client’s needs.
• Maintaining professionalism at all instances.

Key Skills/Experience:

• Able to work 24/7 shifts on rotation.
• Previous experience in a similar position is highly desirable.
• Excellent communication and client service skills.
• Excellent command of English language.
• Attention to details and quality of work.
• Ability to work freely in Cyprus (EU Status).

Key Benefits:

• Private medical insurance.
• Complimentary lunches.
• Team building activities.
• Employee discounts on a wide range of products and services.
• Paid training.
• Supportive and positive working environment.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.