COSMOS Insurance

Customer Service Officer (Nicosia District)

  • Vollzeit
  • Nikosia, Zypern
  • vor 2 Wo.
Bewerben

Job description

Join Our Team!

Cosmos Insurance, a dynamically growing insurance company with a long-standing presence in the Cyprus market, is seeking to strengthen its Customer Service Team in Nicosia.
If you are a professional with a passion for service, strong organisational skills, and the ambition to grow within the insurance sector, then this role is for you!

Customer Service Officer

Location: Nicosia District

Key Responsibilities

Customer Service

  • Provide information regarding insurance products.
  • Support and serve new and existing clients through in-person service, telephone, and email.

Sales

  • Identify opportunities for portfolio development and explore customers’ insurance needs.
  • Promote products based on client requirements, focusing on high-quality sales.

Administrative Support

  • Process policy issuance, amendments, and cancellations through the electronic system.
  • Prepare quotations and handle premium collections, including issuance of receipts.
  • Assess insurable risks in accordance with the Company’s procedures.
  • Perform administrative and support tasks related to the Department’s operations.

Ideal Candidate Profile

  • University degree or equivalent professional experience in a related field.
  • Strong computer skills.
  • Excellent command of the Greek and English languages.
  • Strong communication and organisational abilities.
  • Team spirit and a commitment to excellent customer service.

Additional Qualifications Considered an Advantage

  • Diploma in Insurance Studies.
  • Experience in a similar position and/or knowledge of an additional foreign language.

What We Offer

  • Competitive monthly salary based on qualifications.
  • 13th salary and proportional 14th salary.
  • Professional Pension Scheme (Provident Fund).
  • Group Medical Insurance and Life Insurance.
  • Ongoing professional training and development.

Work Schedule

  • Five-day working week.
  • Flexible starting time between 07:45–08:30.
  • Two afternoons until 17:30 (including a 30’ break).
  • Three afternoons free (working hours until 14:00).

How to Apply

Interested candidates are invited to send their CV to [email protected] quoting “VC-CS19” by 30 April 2026.
For more information, please contact 22 796 185.
All applications will be handled with strict confidentiality